Privacy Policy for GoBankly (GOB)

Effective Date: September 20, 2024
Legal Name: GOB DIGITAL SERVICES
Contact Email: [email protected]

At GoBankly (GOB), operated by GOB DIGITAL SERVICES, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and share your personal information. By using our platform, you agree to the practices described below.

1. Information We Collect

We may collect the following types of data:

• Personal Information: Full name, phone number, email address, bank account number (for transactions), referral information, and profile details.
• Authentication Details: Login credentials, OTPs, and secure transaction PINs.
• Device and Technical Data: IP address, device type, browser type, operating system, and unique identifiers.
• Usage Data: Interactions with features, pages visited, time spent, tasks completed, and reward history.
• Location Information: General location data for security and service relevance.

2. How We Use Your Information

We use the information collected to:

• Create and manage user accounts securely.
• Authenticate users and protect against unauthorized access.
• Process payments, reward points, and wallet transactions.
• Deliver services including tasks, giveaways, and games.
• Provide customer support and important service updates.
• Analyze platform usage for performance improvements.
• Prevent fraud and enforce platform security.

3. Cookies and Tracking Technologies

We use cookies and related technologies to:

• Maintain login sessions.
• Track task activity and reward eligibility.
• Understand user behavior for feature improvement.

You can manage cookie preferences through your browser settings.

4. How We Share Your Data

We do not sell your personal data. However, we may share your data with:

• Payment providers to process deposits, transfers, and redemptions.
• Task sponsors for anonymized engagement reporting.
• Government authorities where legally required.
• Third-party service providers, who comply with data security standards.

5. Your Rights

As a user, you have the right to:

• Access and update your personal data.
• Request deletion of your information, where applicable.
• Withdraw consent for specific data processing.
• File a complaint with the NDPR or relevant data authority.

6. Data Retention

We retain data for as long as necessary to:

• Provide our services effectively.
• Comply with legal and regulatory requirements.
• Resolve disputes and enforce our terms.

7. Data Security

We implement industry-standard security practices, including:

• End-to-end encryption for sensitive transactions.
• Secure 6-digit transaction PINs and OTP verification.
• Access controls limiting data exposure to authorized personnel only.

Despite our safeguards. Users are encouraged to keep login, PIN, OTPs, and transaction details confidential.

8. Children’s Privacy

GoBankly (GOB) is not intended for use by individuals under the age of 17. We do not knowingly collect data from minors. If we discover such data, it will be promptly deleted.

9. Third-Party Links

Our platform may link to external services. We are not responsible for their privacy practices. Please read their policies separately.

10. Policy Updates

We may update this Privacy Policy periodically. You will be notified of any major changes through our platform or via email.

11. Contact Us

If you have any questions or privacy concerns, reach out to us at:

📧 [email protected]
🏢 Operated by GOB DIGITAL SERVICES